App 7 Privacy Policy — Your Information Is Safe With Us
App 7 Bangladesh places the highest priority on protecting the personal information of every user. On this page, we clearly explain what information is collected, how it is used, and what your rights are.
Last Updated: January 20251. What Information Is Collected?
When you register on the app 7 platform, your name, email address, mobile number, and date of birth are collected. For identity verification (KYC), your national ID or passport information may be requested, which is stored completely securely. Payment method information is collected during financial transactions, but full card numbers or bank PINs are never stored. While using the platform, your device type, browser information, IP address, and login time are automatically recorded. This technical information is primarily used to ensure security and improve service quality. If you contact our support team, the details of that conversation may also be stored for service improvement purposes.
2. How Is Information Used?
The collected information is primarily used to manage your account, process transactions, and ensure service quality. Information may be used to personalize your gaming experience and send relevant offers and promotions, though you can request to stop receiving such communications at any time. Information is also used for fraud prevention, account security, and fulfilling legal obligations. app 7 never sells your personal information to third parties or shares it for advertising purposes. Limited information may be shared only with essential partners such as payment processors or legal authorities, and even then, strict confidentiality agreements are maintained. Our goal is always to ensure the highest level of protection for your information.
3. Cookies & Tracking Technologies
Cookies are used on the app 7 platform to keep your login session active and remember your preferences. Cookies are small text files stored in your browser that help improve the platform's functionality. We only use necessary and functional cookies; third-party advertising cookies are not used. You can control or delete cookies from your browser settings, though this may limit some platform features. Session cookies are automatically deleted when the browser is closed, while persistent cookies remain active for a set period.
4. What Do We Do to Protect Your Information?
All your personal and financial information is protected through SSL/TLS encryption technology, which completely prevents third-party access during data transmission. Our server security systems are regularly updated, and firewalls and intrusion detection systems remain active to block unauthorized access. Only authorized personnel can access your information for specific work purposes, and every access is logged. Data backups are taken regularly to ensure no information is lost due to technical issues. In the event of a security breach, we will promptly notify the affected users and take the necessary steps.
5. What Are Your Rights?
As a user in Bangladesh, you have several important rights regarding your own information. You can request a copy of your stored information from us at any time, and we will provide it within a reasonable timeframe. You also have the right to request corrections to any inaccurate or outdated information. In certain circumstances, you may request that your information be deleted, though some data may need to be retained for a specified period due to legal obligations. The option to opt out of marketing communications is always available. To exercise these rights, email us at [email protected].
6. How Long Is Information Retained?
Necessary information is retained while your account is active. Even after account closure, financial transaction records may be kept for a specified period in accordance with legal requirements. Some information is retained long-term for fraud prevention and security purposes. Once the required period has passed, information is securely deleted or anonymized. Contact our support team for more details on data retention periods.
7. Contact & Updates
If you have any questions or concerns about this privacy policy, contact us directly at: [email protected]. We typically respond within 24 hours and take every question seriously. app 7 reserves the right to update this privacy policy as needed, and users will be notified of any significant changes. For answers to more general questions, visit our FAQ Visit the page. Our Terms & Conditions and Responsible Gaming page is also recommended reading.